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Technical guidance and background: Applying HACCP to the Food Service and Catering off-the-peg Food Control Plan
Introduction
The New Zealand Food Safety Authority (NZFSA) provides a generic HACCP application for each off-the-peg Food Control Plan produced for use by a specific food sector or sectors.
Purpose
This document describes how HACCP has been applied to the Food Service and Catering off-the-peg Food Control Plan (OTP FCP). It will be useful for operators who want to move to a custom made Food Control Plan.
Approach to HACCP
Practices required prior to HACCP application
Before reviewing the HACCP processes within their operation, food business operators should have a good understanding of the management and basics sections of the OTP FCP. These sections cover the principles of good operating practice and provide the generic overarching information for this HACCP application.
Specific information required prior to HACCP application
The food service and catering OTP FCP provides the generic overarching information for this HACCP application.
Scope
The food service and catering OTP FCP provides information on the range of products, processes and practices that are common to those sectors. A couple of processes have been selected to illustrate the application of HACCP.
This document explains how HACCP has been applied in the food service and catering off-the-peg Food Control Plan (OTP FCP).
Requirements
It is intended that all regulatory requirements will be covered under the Food Act, and subordinate legislation. Proposed regulatory limits applicable to the food service and catering sectors have been identified.
NZFSA also has considered feedback from the food service and catering sectors to determine whether any operator-defined limits should be used when applying HACCP to these sectors. It was determined no operator-defined limits were needed due to the nature of the food sector. Regulatory limits are shown in Table 1
Table 1: Regulatory limits applicable to the food service and catering sectors
Process Step |
Hazard of concern |
Regulatory limits (interim parameters) | |
Cooking poultry meat |
Temp (°C) |
Time (min) | |
Campylobacter jejuni |
65 |
10 | |
Listeria monocytogenes |
70 |
2 | |
Salmonella spp |
75 |
0 | |
at thickest part of poultry (slowest heating part) | |||
Hot holding |
Various |
≥ 60°C | |
Reheating |
Various |
≥ 60° C(piping hot) | |
Cooling |
Various |
60°C to 21°C in 2 hours 21°C to 4°C in 4 hours | |
Chilling |
Various |
≤ 4°C | |
Hazard Identification and Analysis
Hazard identification and analysis has been applied to the direct process. Specific process steps detailed within the OTP FCP have been considered (eg, cooking, hot holding, cooling, chilling/freezing) when selecting examples. Only hazards that are reasonably likely to occur and their control measures (where available) have been identified. Most of this information has been sourced from NZFSA’s hazard database http://www.nzfsa.govt.nz/policy-law/projects/domestic-food-review/hazard-db.htm for chicken meat. Other sources are referenced in this document.
Note: foods and ingredients to be considered are listed under Food Types in the Hazard Database.
CCP Determination
A decision table has been used to determine when a critical control point (CCP) is necessary. A ‘Yes’ answer to two key questions defines a process step as a CCP (see examples –Tables 2, 3, 4, and 5).
The following examples are simplified presentations of the key steps based on a generic process.
Process 1: Chicken Pasta that is cooked, cooled, reheated and displayed

Table 2: Hazard ID and analysis/ CCP determination
Process Step |
Input |
Hazard (with justification)1 |
Q1. Is there a Regulatory limit or Operator-defined limit? Yes: Go to Q2. No: Step is not a CCP. Consider need for other control measures in GOP. |
Q2. Is a control measure(s) essential to achieve the limit from Q1? Yes: Step is a CCP. No: Step is not a CCP. Consider need for other control measures in GOP |
Impact of process step on existing hazards / Introduction of new hazards |
Control measures to prevent / minimise or eliminate hazard (Essential ones are identified in bold) |
FCP Section Reference |
1a. Purchase /receive ingredients |
Fresh vegetables |
None |
No |
No |
Growth of harmful bacteria if food temperature gets too high during delivery. |
Vegetable supplier good operating practices Cream supplier good operating practices Delivery requirements, food temperature checks. Visual inspection. |
Purchasing and Receiving Goods |
Pasteurised cream |
Listeria monocytogenes Bacillus cereus | ||||||
Salted butter |
None | ||||||
Cooked pasta |
Bacillus cereus | ||||||
Salt |
None | ||||||
Fresh herbs |
None | ||||||
2a. Store |
Ingredients from step 1a. |
See step 1a. |
No |
No |
Growth of harmful bacteria if food temperature gets too high. |
Effective temperature control. Readily perishable food stored at 4°C or colder. Use within use by date. Ingredients covered and/or protected. |
Storage Chilled/Frozen Storage |
3a. Prepare |
Ingredients from step 1a. |
See step 1a. |
No |
No |
Allergens may inadvertently be added to food if incorrect recipe used, or through cross contamination of other ingredients or food contact surfaces. |
Ingredients used as per recipe. Ingredients handled hygienically. Cross contamination is minimised. Time perishable food out of refrigeration minimised. |
Preparation |
1. Purchase /receive |
Raw frozen poultry |
Campylobacter jejuni Listeria monocytogenes Salmonella spp |
Yes |
No |
Growth of harmful bacteria if food temperature gets too high during delivery. |
Supplier good operating practices. Delivery requirements, food temperature checks. Visual inspection. |
Purchasing and Receiving Goods |
2. Store |
Raw frozen poultry |
See step 1. |
Yes |
No |
Growth of harmful bacteria if food temperature gets too high. |
Effective temperature control. Stored frozen solid |
Readily Perishable Food Storage Chilled/Frozen Storage |
3. Defrost |
Raw frozen poultry |
See step 1. |
Yes |
No |
Growth of harmful bacteria if food temperature gets too high during defrosting. |
Thawing times and temperatures checked. Tempering done in chiller. Food thawed throughout. Cross contamination from poultry juices prevented. |
Defrosting Frozen Food |
4. Prepare |
Raw poultry |
See step 1. |
Yes |
No |
Growth of harmful bacteria if food temperature gets too high during preparation. |
Handling to prevent cross contamination between raw and cooked foods. Cross contamination of other food is minimised. Time perishable food out of refrigeration minimised. |
Readily Perishable Food Preparation |
5. Cook |
Poultry and other ingredients |
Carried over from step 1 and 1a. Campylobacter jejuni Listeria monocytogenes Salmonella spp Bacillus cereus |
Yes |
Yes CCP1 |
Proper cooking reduces harmful bacteria. Harmful bacteria could survive due to inadequate cooking. |
Compliance to established cooking parameters for time and internal food temperature. Handling to prevent cross contamination between raw and cooked foods. |
Cooking Poultry Checking Poultry is Cooked Poultry Cooking time/ temperature settings Cooking (other ingredients) |
6. Cool |
Chicken pasta |
Bacillus cereus |
No |
No |
If food is not cooled quickly then harmful spore-forming bacteria eg, Bacillus cereus, may germinate and multiply. Recontamination of unprotected food. |
Food is held hot until cooling can begin. Cooling is done in accordance with specified time / temperature parameters. 60°C to 21°C in 2 hours, 21°C to 4°C in 4 hours. Food temperature checks. Post-cook handling to prevent recontamination. Food is covered. |
Cooling Hot Prepared Food |
7. Store |
Chicken pasta |
Bacillus cereus |
No |
No |
Recontamination of unprotected food. |
Hygienic handling of exposed food to prevent recontamination. Effective separation of raw and cooked food Readily perishable food stored at 4°C or colder. Food is covered. |
Chilled/Frozen Food Storage |
8. Reheat |
Chicken pasta |
Bacillus cereus |
No |
No |
If food is not reheated quickly then harmful spore-forming bacteria eg, Bacillus cereus, may germinate and multiply. Recontamination of unprotected food. |
Hygienic handling of exposed food. Food is reheated quickly and thoroughly to 75°C. Food temperature checks. |
Reheating Prepared Food |
9. Display |
Chicken pasta |
Bacillus cereus |
No |
No |
Recontamination of unprotected food. |
Food is protected from contamination. Food is hygienically handled. No “topping up” of old batches with fresh food. Food held for no longer than prescribed times and temperatures. Leftovers not reused. Self service displays appropriately supervised. |
Display and Self Service Display for Retail Sale |
Process 2: Chicken Pasta that is cooked, held hot and served.
Table 3: Hazard ID and analysis/ CCP determination
Process Step |
Input |
Hazard (with justification) |
Q1. Is there a Regulatory limit or Operator-defined limit? Yes: Go to Q2. No: Step is not a CCP. Consider need for other control measures in GOP. |
Q2. Is a control measure(s) essential to achieve the limit from Q1? Yes: Step is a CCP. No: Step is not a CCP. Consider need for other control measures in GOP |
Impact of process step on existing hazards / Introduction of new hazards |
Control measures to prevent / minimise or eliminate hazard (Essential / critical ones are identified in bold) |
FCP Section Reference |
Same as table 2 up to step 5. |
|||||||
6b. Hot hold |
Chicken pasta |
Bacillus cereus |
No |
No |
Germination and multiplication of harmful spore-forming bacteria eg, Bacillus cereus. Possible toxin production. Recontamination of unprotected food. |
Maintain prescribed temperatures. 60°C or hotter throughout. Food temperature checks. Hygienic handling of exposed food. |
Hot Holding Prepared Food |
7b. Serve |
Chicken pasta |
Bacillus cereus |
No |
No |
Serve immediately |
Display and Self f Service |
Process 3: Chicken Pasta that is cooked, cooled, transported off-site, stored, reheated and displayed (Off-site Catering)
Table 4: Hazard ID and analysis/CCP determination
Process Step |
Input |
Hazard (with justification) |
Q1. Is there a Regulatory limit or Operator-defined limit? Yes: Go to Q2. No: Step is not a CCP. Consider need for other control measures in GOP. |
Q2. Is a control measure(s) essential to achieve the limit from Q1? Yes: Step is a CCP. No: Step is not a CCP. Consider need for other control measures in GOP |
Impact of process step on existing hazards / Introduction of new hazards |
Control measures to prevent / minimise or eliminate hazard (Essential / critical ones are identified in bold) |
FCP Section Reference |
Same as table 2 up to step 5. |
|||||||
6c. Cool |
Chicken pasta |
Bacillus cereus |
No |
No |
If food is not cooled quickly then harmful spore-forming bacteria eg, Bacillus cereus, may germinate and multiply. Recontamination of unprotected food. |
Food is held hot until cooling can begin. Cooling is done in accordance with specified time / temperature parameters. 60°C to 21°C in 2 hours, 21°C to 4°C in 4 hours. Food temperature checks. Post cook handling to prevent recontamination. Food is covered. |
Cooling Hot Prepared Food |
7c. Transport |
Chicken pasta |
Bacillus cereus |
No |
No |
Germination and multiplication of harmful spore-forming bacteria eg, Bacillus cereus Possible toxin production. Recontamination of unprotected food. |
Transport chilled at 4°C or less. Food temperature checks. Food is covered. |
Transporting Food |
8c. Store |
Chicken pasta |
Bacillus cereus |
No |
No |
Recontamination of unprotected food. |
Hygienic handling of exposed food to prevent recontamination. Effective separation of raw and cooked food. Food stored at 4°C or colder. Food is covered. |
Chilled Frozen Storage |
9c. Reheat |
Chicken pasta |
Bacillus cereus |
No |
No |
If food is not reheated quickly then harmful spore-forming bacteria eg, Bacillus cereus, may germinate and multiply. Recontamination of unprotected food. |
Hygienic handling of exposed food. Food is reheated quickly and thoroughly to 75°C. Food temperature checks. |
Reheating Prepared Food |
10c. Display |
Chicken pasta |
Bacillus cereus |
No |
No |
Recontamination of unprotected food. |
Food is protected from contamination. Food is hygienically handled. No “topping up” of old batches with fresh food. Food held for no longer than prescribed times and temperatures. Leftovers not reused. Self service displays appropriately supervised. |
Display and Self Service |
Process 4: Chicken Pasta that is cooked, held hot while transported off-site, displayed and served (Off-site Catering)
Table 5: Hazard ID and analysis/CCP determination
Process Step |
Input |
Hazard (with justification) |
Q1. Is there a Regulatory limit or Operator-defined limit? Yes: Go to Q2. No: Step is not a CCP. Consider need for other control measures in GOP. |
Q2. Is a control measure(s) essential to achieve the limit from Q1? Yes: Step is a CCP. No: Step is not a CCP. Consider need for other control measures in GOP |
Impact of process step on existing hazards / Introduction of new hazards |
Control measures to prevent / minimise or eliminate hazard (Essential / critical ones are identified in bold) |
FCP Section Reference |
Same as table 2 up to step 5. |
|||||||
7d. Transport |
Chicken pasta |
Bacillus cereus |
No |
No |
Germination and multiplication of harmful spore-forming bacteria eg, Bacillus cereus. Possible toxin production. Recontamination of unprotected food. |
Maintain prescribed temperatures. 60°C or hotter throughout. Food temperature checks. Food is covered. |
Transporting Food Hot Holding Prepared Food |
8d. Display |
Chicken pasta |
Bacillus cereus |
No |
No |
Recontamination of unprotected food. |
Food is protected from contamination. Food is hygienically handled. No “topping up” of old batches with fresh food. Food held for no longer than prescribed times and temperatures. Leftovers not reused. Self service displays appropriately supervised. |
Display and Self Service |
8e. Serve |
Chicken pasta |
Bacillus cereus |
No |
No |
Serve immediately |
Display and Self Service |
Process 5: Green Salad

Table 6: Hazard ID and analysis/CCP determination
Process Step |
Input |
Hazard (with justification) |
Q1. Is there a Regulatory limit or Operator-defined limit? Yes: Go to Q2. No: Step is not a CCP. Consider need for other control measures in GOP. |
Q2. Is a control measure(s) essential to achieve the limit from Q1? Yes: Step is a CCP. No: Step is not a CCP. Consider need for other control measures in GOP |
Impact of process step on existing hazards / Introduction of new hazards |
Control measures to prevent / minimise or eliminate hazard (Essential / critical ones are identified in bold) |
FCP Section Reference |
1. Purchase /receive ingredients |
Melon |
None |
No |
No |
None |
Supplier good operating practices. Visual inspection. |
Purchasing and Receiving Goods |
Tomato |
None | ||||||
Lettuce |
None | ||||||
Capsicum |
None | ||||||
Carrots |
None | ||||||
Prepared Vinaigrette |
None identified | ||||||
2. Ambient/ chilled storage |
Ingredients from step 1. |
See step 1. |
No |
No |
None. |
Ingredients covered and/or protected. Separate raw and ready-to-eat food. |
Storage Chilled/ Frozen Food Storage |
3. Prepare |
Ingredients from step 1. |
See step 1. |
No |
No |
Cross contamination from food contact surface eg, pathogens, allergens, or chemical |
Wash to remove visible contamination. Where this would have an impact, remove outer lettuce leaves, eg, iceberg lettuce. Cross contamination is minimised. Separate equipment and cutting boards used to prepare salad; or equipment and surfaces thoroughly cleaned, sanitised and dried before use. |
Preparation |
4a. Display |
Green Salad |
See step 1. |
No |
No |
Contamination of unprotected food. |
Food is protected from contamination. Food is hygienically handled. Self service displays appropriately supervised. Leftovers not reused. |
Display and Self Service Display for Retail |
4b. Serve |
None |
No |
No |
Serve Immediately |
Display and Self Service |
Critical Limits
One CCP was identified for Process 1 in section 3.3.
CCP |
Hazard of concern |
Critical limits (interim parameters) |
Section in OTP FCP | |
Cooking poultry meat |
Temp (°C) |
Time (min) |
Cooking Poultry Poultry Cooking Time/ Temperature Settings | |
Campylobacter jejuni |
65 |
10 | ||
Listeria monocytogenes |
70 |
2 | ||
Salmonella spp |
75 |
0 | ||
at slowest heating part | ||||
CCP Monitoring
NZFSA has identified options for expected CCP monitoring within the food service and catering OTP FCP. The details can be found in the following sections of the OTP FCP:
CCP – Cooking poultry meat – Sections: Cooking Poultry, Poultry Cooking Time/Temperature Settings, Checking Poultry is Cooked
CCP corrective action
NZFSA has documented options for corrective action for each CCP within the OTP FCP for Food Service and Catering. The details can be found in the following sections of the OTP FCP:
• CCP – Cooking poultry meat – Sections: Cooking Poultry, Poultry Cooking Time/Temperature Settings
Business operator verification – HACCP
NZFSA has documented requirements/options for Business Operator verification activities related to HACCP application within the OTP FCP for Food Service and Catering. The details can be found in the following sections of the OTP FCP:
• CCP – Cooking poultry meat – Section: Cooking Poultry
• Calibration of thermometer – Section: Diary
• Product/process review – Section: Introduction
• Overarching FCP review – Section: Introduction
HACCP documentation and recordkeeping
NZFSA will maintain, review and update this documentation for the generic HACCP application for the food service and catering OTP FCP.
Records
NZFSA has detailed its expectations for recordkeeping for CCP monitoring, CCP corrective action and Business Operator verification of HACCP within the food service and catering OTP FCP and the OTP FCP Diary. See sections: Management Details, Records, Diary.
References
Food Control Plan – Food Service and Catering - http://www.nzfsa.govt.nz/policy-law/projects/domestic-food-review/Food_Control_Plan.pdf
Hazard Database - http://www.nzfsa.govt.nz/policy-law/projects/domestic-food-review/hazard-db.htm
Joint Food Standards Code - http://www.nzfsa.govt.nz/policy-law/legislation/food-standards/?page_ref=suggested_link
NZFSA Guide to applying HACCP principles (chapter for Food Control Plan Manual) - Pending. July 2009
(2008) Fresh Cuts. What’s New in Food Technology and Manufacturing, Sept/Oct: 34-36. - www.foodprocessing.com.au
USFDA/CFSAN guidance for industry – guide to minimise microbial food safety hazards of fresh-cut fruit and vegetables - http://www.foodsafety.gov/~dms/prodguid.html
1 Source of hazard information: Hazard Database
New Zealand Food Safety Authority
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PO Box 2835
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NEW ZEALAND
Phone: +64 4 894 2500
Fax: +64 4 894 2501
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