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Processed food & retail sale - Recalling food

Overview

Your first move should always be to seek advice from a Health Protection Officer at your local District Health Board.

The following material gives you a quick start on the correct response to a food recall or withdrawal.

Quick Reference Recall Guide

(printable 4pg PDF version - 46kb)

Key recall information, for businesses that don’t yet have a recall plan, and includes:
• recall definitions and facts
• outlines responsibilities, and
• offers a quick reference for media statements and advertising.

Recall Advertisement Template - General Products^*

Recall Advertisement Template - Allergen Warning 

A quick template for a food recall newspaper advertisement.

^*The downloadable template is in .rtf format, which will work with any word processing program. Once the template is filled in, the recall notice will be in a format suitable for sending to the newspaper(s) concerned.

Important: The advertisement must be approved by a Health Protection Officer, who seeks additional NZFSA approval before publishing.

Comprehensive Recall Guide

Comprehensive procedures and responsibilities for recalls. It can be used by businesses to help develop recall plans, and understand all their related responsibilities.

Recall Plan Template

(RTF 52kb)

This document, for your staff, is the basis for developing a recalls procedure. It is also helpful in constructing your Food Safety Programme.

Recall Hazard/Risk Analysis Worksheet

(RTF 71kb)

This form may be used by Health Protection Officers (at your local Public Health Unit) to help in making recall decisions. Can also be used to prepare information for a Health Protection Officer if there is a recall.

Point of Sale Notice

(RTF 7kb)

This template may be used at points of sale to help communicate a recall to consumers.

Example Press Release

 [Word 53K ]

This template may be used as a press release to help communicate a recall to consumers.

Related Links

Other sites may contain recall information, for food safety or other reasons are:

Food Standards Australia New Zealand (FSANZ) – for information on food recalls in Australia.
Allergy NZ – for information on alerts involving food allergies.
Consumers’ Institute of New Zealand – for information on general product recalls.
Medsafe – for information on recalls of contaminated products.

_{Page last updated 01 May 2008}