- Print Friendly - Help

Help

• How to use PDF files
• Password protected areas
• Staying up to date
• Contacting us
• Can't find what you are looking for?
• In page navigation
• Recommended software

Password protected areas

Some areas of the NZFSA website are password protected. If you try to access one of these areas you will be required to enter a username and password. If you do not have a username and password, click on the cancel button when asked to enter them - your web browser will then show you a page with a link to indicate where you can request access, if appropriate.  In most cases you should receive a reply to your request within 1-2 working days.

If your password does not seem to be working, first check the following:

• that your Caps Lock is not on
• is your password lower case? (passwords are case sensitive)
• have you included any dots, hyphens or underscores 

If you have checked all the above and the password still does not work then contact the web team and we will fix it.

Staying up to date

You can sign up to receive email notifications when various sections of the website are updated - visit our notification page to get signed up. We also list new pages on the what's new part of the site, so keep an eye on this to stay up to date.

Contacting us

There is a contact for enquiries heading at the bottom of every page; by following the "contact this person" link provided there, your enquiry will be sent to the most appropriate person based on the content of the page you are viewing.

For general enquiries, or if you cannot find any pages on our website with information related to your enquiry, go to our general contact page.

Can't find what you are looking for?

Remember to try our search page, or have a look at the site map, or contact us directly.

Are you in the right place? - here is some information about the NZFSA, and what we do.

You might find these other websites helpful:

• Food Standards Australia New Zealand
• Ministry of Agriculture and Forestry (MAF)
• Environmental Risk Management Authority (ERMA)
• Ministry of Health

In page navigation

When documents are published in HTML on this website links (bookmarks) are added under the page heading to the main headings within that page. When the bookmarks are clicked on they take you to that heading in the document. These bookmarks do not form part of the document. They are provided to make documents easier to use.

Recommended software

To view documents on the NZFSA website you will need a web browser that supports

• HTML 4.01 standard
• Cascading Style Sheets, Level 1

Some browsers that support these standards are

• Internet Explorer version 5 and above
• Netscape version 7 and above
• Mozilla

JavaScript is used to enhance the usability of this website. If you decide to not allow JavaScript to run you will still be able to make full use of this website.

For viewing PDF files you need Adobe Acrobat Reader 5 or above ..

• Adobe Acrobat Readercan be downloaded for free from the Adobe website.

For viewing Microsoft Word files you will need Microsoft Word or a Microsoft Word viewer.

• A Word viewer can be downloaded for free from the Microsoft website